Refund & Return Policy
Your satisfaction matters to us.
At House of Maher, we want you to love every piece you purchase from us. If something isn't quite right, we're here to help.
Returns
We accept returns on eligible products within 7 days of delivery.
- Product must be unused and unworn.
- Original tags must be attached.
- Original packaging should be intact.
- Product must not be washed or altered.
Exchange Policy
Eligible products can be exchanged within 7 days of delivery, subject to availability.
- Size exchanges are available where possible.
- Returned items must be unused.
- All tags must remain attached.
Damaged or Incorrect Items
Received a damaged, defective or incorrect product? Contact us within 48 hours of delivery.
Please provide clear photographs of the product and packaging.
Refunds
Once your returned product has been received and inspected, approved refunds will be processed to the original payment method.
Processing time may vary depending on your bank or payment provider.
Return Shipping
For size preference, change of mind or other customer-requested returns, return shipping charges may apply.
For damaged, defective or incorrect products, our team will review the issue and provide the appropriate solution.
Non-Returnable Items
- Worn, washed or altered products.
- Products with removed or damaged tags.
- Products with stains, makeup or perfume marks.
- Damaged products caused by improper handling.
- Sale or clearance items, unless defective.
How to Request a Return
Contact Us
Contact our customer support team within the return period.
Share Details
Provide your order number, product name and reason for return.
Send Photos
Share clear photographs of the product if requested.
Get Resolution
Our team will guide you through the return, exchange or refund.
Cancellation Policy
Orders can be cancelled only if they have not yet been processed or shipped. Once an order has been dispatched, it cannot be cancelled and will be subject to our return policy.
We're Here for You
Have a question about your return, exchange or refund? Get in touch with the House of Maher team.
Contact Us